Privacy Policy

1.1What Gressio is

Gressio is a Windows desktop application that turns your meeting talks into real work.

1.2Scope of this policy

Gressio is developed by Longway AI. This policy applies to the Gressio desktop application, the website at gressio.ai, and any related services we operate.

2.1Google sign-in

When you sign in with Google, we receive your name, email address, and profile picture from Google. We use this only to create and identify your Gressio account.

2.2Desktop app

When you use the Gressio desktop app, the app processes your meeting audio, the transcripts generated from that audio, the files you ask Gressio to read or edit, and the session data Gressio produces (to-do lists, summaries, audit trails). Most of this data stays on your computer — see Where your data lives below.

2.3Website

When you visit the website, we receive your email address and standard web server logs (IP, browser, page viewed, timestamp).

3.1On your device

Your meeting transcripts, file edits, session data, and pre-edit backups are stored locally in %APPDATA%/Gressio/. They do not leave your machine unless we transmit them to a service provider for the specific purpose described below, or unless you export them yourself.

3.2At service providers

Meeting audio is sent to a cloud automatic speech recognition (ASR) provider — currently ElevenLabs — for transcription. The agent that proposes file edits may call a cloud large-language-model provider depending on the model you have configured in app settings. Account email addresses are stored at our authentication and email infrastructure providers.

3.3Which countries your data is held in

The Gressio backend runs in Google Cloud's asia-southeast1 region, in Singapore. Meeting audio that is uploaded for cloud transcription, and the transcript stored alongside it, are held in Google Cloud Storage in the United States. If you use Gressio from the European Economic Area, the United Kingdom, or anywhere outside those two countries, this means your meeting audio and transcripts are transferred to and stored in the United States, and your account data is processed in Singapore.

3.4How long we keep it

Meeting audio uploaded for cloud transcription, and the transcript kept alongside it, are deleted automatically 30 days after upload. Our storage provider then keeps a recoverable copy for up to a further 7 days, so the honest worst case is about 37 days from upload to full removal. Account records — your email address, sign-in identity, and billing and usage history — are kept for as long as your account exists, and after that for as long as we need them for legal, tax, and accounting purposes.

4.1What we do

To provide and operate Gressio. To improve the product in aggregate. To communicate with you about your account, releases, security, and support. To meet legal obligations.

4.2What we do not do

We do not sell your information. We do not share it with advertisers. We do not use the contents of your meetings to train AI models.

5.1Service providers

We share information only with the service providers we use to deliver the product (described above), and only to the extent each provider needs to do their part. We may also disclose information if required by law or to protect the safety of our users.

5.2Acquisition or merger

If Gressio is acquired or merges with another company, your information may transfer to the new entity. We will notify you before that happens and, where required, give you a choice.

6.1Close your account

Ask us to close your Gressio account by emailing contact@gressio.ai. We deactivate the account so it can no longer be used to sign in or use the service. We want to be straight with you about what that does and does not do: your account record is retained rather than erased, because we do not currently have an on-demand erasure process, and we would rather say so than promise something we cannot carry out. Cloud-stored meeting audio and transcripts are deleted on the schedule described in How long we keep it, whether or not you close your account. If you have a right to erasure under the law that applies to you, write to contact@gressio.ai and we will work through it with you.

6.2Delete on-device data

Delete on-device data by removing the %APPDATA%/Gressio/ folder.

6.3Switch providers

Switch the ASR or language-model provider in app settings.

6.4Unsubscribe from email

Unsubscribe from non-transactional email using the link in any such email.

We use industry-standard encryption in transit (TLS) and rely on the security controls of the providers we use for storage. No system is perfectly secure; report security concerns to contact@gressio.ai.

8.1Children

Gressio is not intended for children under 16. We do not knowingly collect information from anyone under 16. If we learn we have, we will delete it.

8.2International users

By using Gressio you understand that your information may be processed in countries other than your own, including by service providers based outside your home jurisdiction. See Which countries your data is held in for the specific locations.

We may update this policy from time to time. The latest version will always be at this URL with a new effective date. Where required, we will notify you by email or in-app.

Longway AI — contact@gressio.ai — https://www.long-agi.com.